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The Impact of Medicaid Coverage Gaps

A look back on 10 years of research

Sa’Ra Skipper and her sister both have diabetes. But a few years ago, when Skipper found herself no longer eligible for Medicaid coverage and unable to afford insulin, her sister decided to skip doses of her own medication and give some to Skipper—a sacrifice that almost cost her life.

“That was a really rough time, to see my sister lying in a hospital bed because she was just trying to help me out … she kept me alive,” Skipper told a Human Rights Watch reporter in 2018. An incident such as this highlights the types of risks individuals may be forced to take as a result of Medicaid churn, the phenomena of periodic disenrollment from Medicaid followed by re-enrollment. With the end of the pandemic-era continuous enrollment requirement on March 31, churn is once again a hot topic.

Medicaid coverage loss is not a new phenomenon. In the last decade research has found three consistent, critical trends about the effects of Medicaid churn —on the individuals, groups and the broader healthcare system.

1. Individual coverage gaps are the most consistent, direct result of Medicaid loss.

While some people who lose Medicaid coverage immediately transition to comparable private insurance, they’re in the minority. A study by the Kaiser Family Foundation (KFF) found 66 percent of people disenrolled from Medicaid remain uninsured for some time. Moreover, a study by the non-profit Commonwealth Fund discovered 23 percent of Americans without Medicaid are in a situation like Skipper’s: insured, but by a plan that doesn’t cover all their medical needs.

2. Total medical costs – and hospital stay lengths – skyrocket.

Disenrollment often causes delays in diagnosis and treatment because those without insurance coverage do not seek care until they are re-enrolled or until they can enroll in alternate insurance. These delays impose high costs. One study showed Medicaid disenrollment delayed breast cancer diagnoses until late-stage disease.  These delays create the need for more acute care, care that is often more intensive and expensive than the care required when a diagnosis is made earlier.

3. Higher rates of premature death connected to lost coverage.

Research from the Center on Budget and Policy Priorities (CBPP) demonstrates state Medicaid expansion may have contributed to 19,000 in the 55-64 age group living longer lives in the three-year analysis period (2014-2017). Yet, in states where Medicaid coverage was not expanded in that period, CBPP calculates approximately 15,600 adults in this age bracket died prematurely, due lack of access to care and services. Per the CBPP’s report, the annual mortality rate for older adults, under 65, decreases by up to 64 percent when those adults are covered by Medicaid. Adults over 65 are less affected by Medicaid coverage loss because they qualify for Medicare.

Automated Enrollments Reduce Risks

While there’s no easy fix for the problem, there are things we can do to make a difference. FEI’s Blue Compass case management solutions help streamline enrollment and prevent unnecessary disenrollment from state waiver programs, and that’s one of the ways we can help alleviate Medicaid churn.

FEI’s comprehensive case management solutions:

  • Automate key enrollment and re-enrollment processes
  • Generate system-based alerts and notifications for specified staff, to maintain efficient workflows and escalate if timelines are at risk.
  • Support and effectively capture data via patients’ preferred communication methods to improve engagement
  • Allow for easy reporting of all enrollment activities

FEI stands ready to support our state and local partners in their efforts to reduce Medicaid churn in the wake of the unwinding of the continuous enrollment requirement in place during the PHE.

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Key Features ASAM CONTINUUM ASAM CO-Triage
Used By Behavioral health and specialty SUD treatment programs Behavioral health intake centers, non-addiction specific or emergency medical settings
Administered By All members of the behavioral health clinical care team, including counselors, social workers, and medical staff Clinicians, probation officers, social workers, first responders, recovery support service staff, and other non-clinicians supervised by an SUD specialist
Administration Time ~60 minutes ~10 minutes
Outputs
Comprehensive level of care recommendation


Summary and Narrative reports that include information essential to patient diagnosis and treatment planning
Provisional level of care recommendation


A report that includes dimensional scoring, provisional care recommendation
Key Benefits
Standardize the assessment process to produce more accurate patient placement and treatment planning


Improve patient outcomes and reduce no-shows


Streamline the utilization management process


Collect data for program evaluations and to inform policy decisions
Quickly assess patient’s overall needs


Increase the likelihood that patients are referred to the appropriate level of care


Streamline the referral process by sharing key problems and needs from program to program
Annual Cost of Subscription $504/user* $144/user*

*Volume discounts may apply

Quality Assurance Analyst

Quality Assurance Analyst (Multiple Openings) – Develop software test plans, scripts, and procedures to identify and address software problems and defects; Analyze business requirements and create test plans; Write and execute system test plans according to defined system requirements; Develop and implement test case automation; Plan test schedules and test/re-test updates and modifications; Analyze software defects, monitor resolutions, and track successes; Ensure cross-platform compatibility; Assist in any other software testing or support activities as deemed necessary by the software development manager; etc. Bachelor’s Degree in Information Systems, Computer Science, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $83,000 to $110,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

FEI Benefits Helpline

Our benefits administrator, AssuredPartners, is available to help you navigate your benefit options. Whether you have questions about enrollment, coverage, claims or eligibility, they’re ready to assist.

Contact them at:

Monday through Friday 8 a.m. to 5:30 p.m. ET

 Please refer to the FEI Benefits Guide for more information.

Once again this summer, from Memorial Day weekend through Labor Day weekend (Fri, May 30 to Fri, Aug. 29) you may shift up to four work hours into the early part of the week to get a jump start on the weekends and close your virtual office up to four hours early on Fridays. We encourage you to coordinate with your manager and your teams to take advantage of the summer schedule. We know you’re all responsible professionals, always focused on the needs of our clients and the business. We trust you’ll consider the potential for urgent matters that may arise and ensure we remain available and responsive to clients, be flexible in managing appropriate rotations when coverage is necessary and properly notify your clients and team members when you will be away. So don’t be afraid to take us up on this offer and head out early when you can.

Just a couple of things to remember as you record your time:

  • If your vacation or other time off plans include a Friday, the Flexible Friday benefit will not apply during that stretch of time (you will need to enter a full day of ProLeave for each day you are out, including the Friday). In other words, you must enter working time in the days immediately prior to the Friday to use the flex benefit.
  • When entering time, your pay period total hours will not necessarily align with the pay period required minimum hours (it could be fewer or more depending on the calendar days in the period). Don’t worry about that. Just make certain you are working and recording at least 40 hours per week.

We hope this bright perk helps you unwind, recharge and get your fair share of Vitamin D. If you have any questions, please send them to humanresources@feisystems.com.

Career Opportunities

Software Developer

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Master’s Degree in Computer Science or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $124,738 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Master’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $96,179 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Write code for Single Page application using HTML5 and AngularJS; Document requirements and update technical specifications; Develop and maintain browser-hosted modules using Silverlight and MVVM architecture; Develop WCF services for communication between client and server; Apply Domain-driven design principles in application modeling; Write automated tests and support .NET development using PowerShell; Build and deploy for QA using Continuous Integration; Create web modules and controls using C#, .NET, and MVC; Perform database queries and generate reports using SQL Server; Customize applications using XML and perform validation with ASP.NET and JavaScript; Collaborate with Production Support to resolve issues; Perform other duties as assigned. Bachelor’s Degree in Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $75,171 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 4 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $151,840 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Compliance Hotline | 667.335.1105

This hotline provides a safe and reliable way for FEI employees and others to report concerns about conduct at the company, including the following:

  • Suspected violations of law
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  • Suspected violations of internal accounting controls
  • Reporting of fraudulent financial information

If you are uncomfortable discussing a matter with your supervisor, you can contact our legal department or use the hotline. All reports will be taken seriously and will be promptly and thoroughly investigated, and the information disclosed during the investigation will, to the extent practical and appropriate, remain confidential.

Please refer to the FEI Employee Handbook, Section 5.26, for more information.