Columbia, Md. – FEI Systems today announced that founder and Chief Executive Officer, Dr. Jiao Gu, will transition to the role of Executive Chairman of the Board, and board member, Craig Steffen, has been promoted to serve as the company’s new Chief Executive Officer.
Dr. Gu founded FEI Systems in 1997 and has served as CEO for more than 20 years, growing the company from a small, niche I.T. firm to a preferred provider of comprehensive technology solutions that improve the delivery of health and human services. In 2022, he began to ponder how his legacy of success could carry on as his primary focus turns to other ventures and he directs his attention to new generations of family. He engaged Steffen as a board member and strategic advisor to the board in February of this year. Together, the two led an effort to develop a succession strategy that will serve the clients and employees of FEI well.
“I am confident Craig will honor FEI’s organizational culture and remain steadfast in our commitment to ensuring access to proper care and services for those who need it most,” said Gu. “And, while my tenure as CEO of FEI comes to a close, as Executive Chairman of the Board, I will continue to help guide the organization.”
Gu continued, “Building FEI with such a talented and creative team has been a joy and an incredible gift. I am grateful to those that have shared in this journey, and I look forward to seeing the company continue to grow.”
Steffen has 35 years of public and private benefits management experience developing enhanced outcomes through technology.
“I admire everything FEI stands for, and I look forward to working with Dr. Gu, the leadership team and everyone at FEI to build on the success FEI has had in product and service innovation and customer service excellence,” said Steffen.
Steffen officially stepped into his new role as CEO May 1.
“I am pleased to welcome Craig to the FEI executive team,” said Martina Wood, Chief Operating Officer “His experience, together with the foundation built by Dr. Gu’s remarkable vision, dedication and leadership undoubtedly position us for continued success.”
ABOUT STEFFEN
Prior to joining FEI Systems, Steffen served as CEO of Zenith American Solutions, one of the nation’s largest third-party administrators, CIO of a premier legal EDI technology firm and Managing Director of Health Enterprise Operations for Xerox State Healthcare (now under Conduent). He was a founder and managing member of Adaptive Project Solutions, an IT integration and project management company focused heavily on Medicaid and federal contracts related to health and human services and the Department of Education. He has 35 years of progressively responsible public and private benefits management experience and holds Bachelor of Science degrees in Marketing and Decision Sciences/Computer Statistical Modeling from Miami University.
ABOUT FEI SYSTEMS
For more than 20 years, FEI Systems has provided innovative IT solutions that assist federal, state and local health and human services agencies in caring for the most vulnerable members of the communities they serve.
Our Blue Compass suite of solutions includes a host of modules designed to address common requirements while meeting the unique and complex needs of each of the agencies and organizations we serve. Our case management for long-term services and supports system, our behavioral health case management system and our provider management platform offer comprehensive tools for the cross-agency delivery of person-centered, coordinated health and human services.
FEI’s government services technology solutions assist federal agencies in improving global health through research and disease monitoring initiatives. We have developed laboratory information management systems, national electronic medical record platforms and clinical tracking solutions for several government agency and non-profit clients and contributed to disease prevention and management advances for some of the world’s hardest hit populations.
Our technical experience in healthcare quality measure development, healthcare data collection and analysis and evidence-based management and evaluation has enabled us to implement a wide range of projects and services in 10 countries on multiple continents. With a diverse blend of IT, public health and behavioral health experience, our team of professionals is committed to providing barrier-free health and human services, and we are proud to partner with those bringing lifesaving solutions to vulnerable populations around the world.
