At FEI Systems, our team of professionals provides technical expertise that contributes to the coordination and delivery of barrier-free, person-centered health and human services. Our solutions promote optimal health and well-being for all people.
Our diverse team of web developers, business analysts, program managers, business development executives, etc. has a distinctive blend of health information technology (IT) and public health experience and expertise. Many on our team have been in the offices and positions of the clients we serve, faced with the same challenges and hurdles to providing quality care to vulnerable members of their communities. As such, we have successfully implemented projects and services that create stronger connections between communities, providers, and department staff members across the continuum of care.
We are successful, and maintain high client retention and implementation rates, because our team is always learning, staying sharp in their skills, and ready to adjust to the changing business landscape. We maintain a multitiered, continuous improvement culture embodied by industry quality frameworks such as Capability Maturity Model Integration (CMMI), the International Organization for Standardization (ISO), and the Scaled Agile Framework (SAFe®), as well as the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK®) Guide.
Learning Tools and Knowledge Transfers
Our proactive recruiting and retention program provides a rich pool of resources for staffing current and future projects feed a work environment dedicated to career growth, with a focus on employee performance and professional training. As a result, we boast an industry leading retention rate for all line employees and almost 100 percent retention for management staff.
FEI has leveraged multiple tools to maintain and further develop our team’s skills, including PluralSight and LinkedIn Learning. FEI recently procured the streamlined, comprehensive learning management system (LMS), FEI Learning, in our software solutions for the administration, documentation, tracking, reporting, and delivery of online courses and tutorials to our employees. This innovative tool supports all aspects of the learning process for our employees, and will serve as a constant resource for continued education and learning.
We believe in fostering an environment where employees feel empowered to continue to grow, learn and advance their careers. That is why we offer competitive professional training opportunities that are evidenced by a considerable number of tenured staff who have grown through promotions, certifications, and learning opportunities. Product demos, brown bag sessions, team knowledge transfers, lunch-and-learn meetings, and training sessions regarding application developer or quality assurance (QA)-specific tools, processes, best practices, and techniques are recorded and organized in FEI’s Microsoft Stream database to allow for continued development of the staff at their convenience.
At FEI, we are proud to offer government agencies and key decision-makers innovative, nimble, and scalable IT solutions to carry out mission-critical work. We also design, develop, implement, and configure robust case management and data management systems for state and county customers across an array of social service arenas, including long-term services and supports (LTSS), behavioral health, substance abuse, child and family services, courts, and prevention. We have successfully implemented workflow-driven data collection and case management technology solutions in over 34 states across the nation.
