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What’s Next for HCBS?

For those working in health and human services, the fact that the COVID-19 pandemic exacerbated the increased need for home- and community-based services (HCBS) among seniors and those with developmental disabilities likely did not come as much of a shock. As members were isolated in their homes, overburdened case managers and providers struggled to deliver care. Similarly, increase in the prevalence of behavioral health concerns, including substance use disorders, coming out of pandemic-era lockdowns were probably not surprising either.

To address these disparities, the American Rescue Plan Act (ARPA) included a broad definition of HCBS, one that included behavioral health and substance use disorders, when determining funding allocation in the $1.9 trillion bill. Under the law, passed in March 2021, Medicaid HCBS initiatives will get an estimated $12.67 billion boost – money that can help state governments improve access to invaluable services for residents living with disabilities and/or behavioral health conditions.

Understanding the Limits

The ARPA included a provision to raise the Federal Medical Assistance Percentages (FMAP) to states for HCBS by 10 percent for a one-year period starting April 1, 2021. States have until March 31, 2024, to reinvest the savings in the allowable HCBS activities.

While state plans for the FMAP increase have already been submitted to the Centers for Medicare and Medicaid Services (CMS) for approval, there were several requirements worth noting.

  • States cannot impose eligibility standards, methodologies, or procedures for HCBS programs and services stricter than those in effect on April 1, 2021.
  • States must maintain coverage for HCBS and the amount, duration and scope of those services as of
    April 1, 2021.
  • States cannot decrease provider payments below the rate in effect on April 1, 2021.

Ultimately, the law specifies funding must be used to “implement, or supplement the implementation of, one or more activities to enhance, expand, or strengthen” Medicaid HCBS.

FMAP and Health IT

As the law stands, this financial bump will only come once – so there is pressure to leverage and maximize this increase to its full potential. The amount flowing to each state will vary because, as previously noted, this is an increase in a federal matching rate by 10 percentage points, which is unique to individual states.

Improving technological infrastructure can have a long-lasting impact on the delivery of health and human services. In fact, the CMS outlined several potential health IT improvements for states to consider, including:

  • Incorporation of HCBS into interoperable electronic health records (EHRs)
  • Adoption of enhanced care coordination, such as notification systems and capabilities
  • Integration of Medicare and Medicaid data
  • Establishment of data sharing and governance agreements
  • Incorporating claims and encounter data into incident management systems

With some much-needed cash flow, state governments can use this opportunity to improve access to services in a time when those services may be needed more than ever.

Enhancing Delivery of Care with Health IT

For more than 20 years, FEI Systems has successfully demonstrated our commitment to assisting state agencies in the coordination and delivery of barrier-free, person-centered care that promotes optimal health and well-being for all people, especially the most vulnerable populations on the margins of society.

The ARPA has guaranteed an unprecedented investment in services for Medicaid HCBS beneficiaries in your state, and we are here to help you access, leverage and maximize these funds so you can efficiently expand and improve delivery of care.

Our experienced leadership team has been in your shoes. We understand the challenges you are facing, and our solutions are designed to help you tackle them. At FEI, we specialize in:

  • Wait list reduction/management
  • Information technology implementation
  • Incident management
  • Systems assessments
  • Telehealth implementation and support
  • HCBS quality improvement

Our enterprise-level, comprehensive case management solutions and health IT services currently support HCBS populations within Medicaid Waiver and State Plan programs and we welcome the opportunity to assist you in addressing the identified priorities outlined by the CMS.

Please enter your information below, and you’ll be immediately redirected to our video demos page.

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Which tool is best for you?

Key Features ASAM CONTINUUM ASAM CO-Triage
Used By Behavioral health and specialty SUD treatment programs Behavioral health intake centers, non-addiction specific or emergency medical settings
Administered By All members of the behavioral health clinical care team, including counselors, social workers, and medical staff Clinicians, probation officers, social workers, first responders, recovery support service staff, and other non-clinicians supervised by an SUD specialist
Administration Time ~60 minutes ~10 minutes
Outputs
Comprehensive level of care recommendation


Summary and Narrative reports that include information essential to patient diagnosis and treatment planning
Provisional level of care recommendation


A report that includes dimensional scoring, provisional care recommendation
Key Benefits
Standardize the assessment process to produce more accurate patient placement and treatment planning


Improve patient outcomes and reduce no-shows


Streamline the utilization management process


Collect data for program evaluations and to inform policy decisions
Quickly assess patient’s overall needs


Increase the likelihood that patients are referred to the appropriate level of care


Streamline the referral process by sharing key problems and needs from program to program
Annual Cost of Subscription $504/user* $144/user*

*Volume discounts may apply

Quality Assurance Analyst

Quality Assurance Analyst (Multiple Openings) – Develop software test plans, scripts, and procedures to identify and address software problems and defects; Analyze business requirements and create test plans; Write and execute system test plans according to defined system requirements; Develop and implement test case automation; Plan test schedules and test/re-test updates and modifications; Analyze software defects, monitor resolutions, and track successes; Ensure cross-platform compatibility; Assist in any other software testing or support activities as deemed necessary by the software development manager; etc. Bachelor’s Degree in Information Systems, Computer Science, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $83,000 to $110,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

FEI Benefits Helpline

Our benefits administrator, AssuredPartners, is available to help you navigate your benefit options. Whether you have questions about enrollment, coverage, claims or eligibility, they’re ready to assist.

Contact them at:

Monday through Friday 8 a.m. to 5:30 p.m. ET

 Please refer to the FEI Benefits Guide for more information.

Once again this summer, from Memorial Day weekend through Labor Day weekend (Fri, May 30 to Fri, Aug. 29) you may shift up to four work hours into the early part of the week to get a jump start on the weekends and close your virtual office up to four hours early on Fridays. We encourage you to coordinate with your manager and your teams to take advantage of the summer schedule. We know you’re all responsible professionals, always focused on the needs of our clients and the business. We trust you’ll consider the potential for urgent matters that may arise and ensure we remain available and responsive to clients, be flexible in managing appropriate rotations when coverage is necessary and properly notify your clients and team members when you will be away. So don’t be afraid to take us up on this offer and head out early when you can.

Just a couple of things to remember as you record your time:

  • If your vacation or other time off plans include a Friday, the Flexible Friday benefit will not apply during that stretch of time (you will need to enter a full day of ProLeave for each day you are out, including the Friday). In other words, you must enter working time in the days immediately prior to the Friday to use the flex benefit.
  • When entering time, your pay period total hours will not necessarily align with the pay period required minimum hours (it could be fewer or more depending on the calendar days in the period). Don’t worry about that. Just make certain you are working and recording at least 40 hours per week.

We hope this bright perk helps you unwind, recharge and get your fair share of Vitamin D. If you have any questions, please send them to humanresources@feisystems.com.

Career Opportunities

Software Developer

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Master’s Degree in Computer Science or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $124,738 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Master’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $96,179 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Write code for Single Page application using HTML5 and AngularJS; Document requirements and update technical specifications; Develop and maintain browser-hosted modules using Silverlight and MVVM architecture; Develop WCF services for communication between client and server; Apply Domain-driven design principles in application modeling; Write automated tests and support .NET development using PowerShell; Build and deploy for QA using Continuous Integration; Create web modules and controls using C#, .NET, and MVC; Perform database queries and generate reports using SQL Server; Customize applications using XML and perform validation with ASP.NET and JavaScript; Collaborate with Production Support to resolve issues; Perform other duties as assigned. Bachelor’s Degree in Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $75,171 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 4 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $151,840 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Compliance Hotline | 667.335.1105

This hotline provides a safe and reliable way for FEI employees and others to report concerns about conduct at the company, including the following:

  • Suspected violations of law
  • Suspected fraudulent activities
  • Suspected violation of FEI policies, including FEI’s Conflict of Interest and Business Ethics rules
  • Suspected violations of internal accounting controls
  • Reporting of fraudulent financial information

If you are uncomfortable discussing a matter with your supervisor, you can contact our legal department or use the hotline. All reports will be taken seriously and will be promptly and thoroughly investigated, and the information disclosed during the investigation will, to the extent practical and appropriate, remain confidential.

Please refer to the FEI Employee Handbook, Section 5.26, for more information.