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Resource Library

FEI boasts a large, diverse staff of subject matter experts with extensive experience in health IT. We proudly partner with state and federal agencies to provide solutions to assist in the delivery of health and human services.

CMS Heeds Call for Extended ARPA Spending Deadline

At the annual HCBS conference in 2021, one topic continued to come up repeatedly: time. At the crux of the issue was the relatively short timeframe for when new federal investments in home- and community-based services needed to be spent. With the time required to formulate and get approval on spending proposals both at the […]

It’s Our Social Obligation, Pandemic or Not

by Martina Wood, Chief Operating Officer, FEI Systems The COVID-19 pandemic has upended and affected almost everything in our daily lives, from our routines to our social calendars to our bank accounts. Over the past two years, millions across the country have experienced the loss of loved ones and livelihoods because of the disease. As […]

Keeping Up with Demand

Exploring solutions to retention of home health aides as client numbers climb According to the U.S. Bureau of Labor Statistics (BLS), the number of open home health and personal care aide positions will increase at a rate five times the national average by 2031. Unfortunately, supply may not meet the demand, as one consulting firm […]

Medicaid Eligibility in Jeopardy

Medicaid program members are losing benefits in record numbers in wake of COVID-19 PHE More than a half million people in 12 states have been disenrolled from Medicaid since March 31. What we don’t know, however, is how many of those individuals still qualify for care and services and got caught up in administrative shuffling […]

Meeting a Missed Deadline

State Medicaid agencies and care organizations aim to comply with rule protecting HCBS recipients’ rights James receives home- and community-based services (HCBS) through Medicaid. He has I/DD, and he recently participated in a survey about the HCBS Settings Rule, conducted by the Council on Quality and Leadership. In his responses, James explained how much he […]

Supporting Diverse Family Caregivers

Advocacy groups seek to support diverse family caregivers Approximately 53 million people in the United States care for an aging, disabled or sick family member or loved one. Family caregivers, often not healthcare professionals, face unique challenges as they struggle to get the information, support and resources they need to adequately care for their loved […]

Adult Protective Services Toolkit

In 2021, Adult Protective Services (APS) programs received a combined 1.3 million reports nationwide. Each incoming report alerts intake staff to incidents of potential abuse, neglect, exploitation or other adverse events that can put an aging or dependent disabled adult at risk. Non-abusive incidents include illness or accidental injury. The high volume of reports places […]

Closing Care Gaps for I/DD Waiver Populations

An exploration of telehealth benefits for aging I/DD populations The percentage of hospitals implementing telehealth services has more than doubled since 2010. This has far-reaching impacts for many patient populations, but it can be particularly impactful for an often overlooked group: individuals with intellectual or developmental disabilities (I/DD) aged 65 or older. Medicaid eligible individuals […]

FEI Systems appoints Craig Steffen as CEO

Columbia, Md. – FEI Systems today announced that founder and Chief Executive Officer, Dr. Jiao Gu, will transition to the role of Executive Chairman of the Board, and board member, Craig Steffen, has been promoted to serve as the company’s new Chief Executive Officer. Dr. Gu founded FEI Systems in 1997 and has served as […]

Getting Creative

The unique needs of dually eligible populations present distinct challenges in the unwinding of the PHE In the coming months, millions of older adults who are eligible for both Medicare and Medicaid services will have their Medicaid eligibility reprocessed. The unwinding of the Public Health Emergency (PHE) and subsequent end to emergency-related flexibilities, including the […]

Resisting the Rising Tide

SAMHSA increases funding for SUD prevention and treatment When U.S. Health and Human Services (HHS) Secretary Xavier Becerra introduced the latest National Survey on Drug Use and Health (NSDUH), he noted the department is committed to connecting “all people facing mental health or substance use challenges” to “appropriate services and supports.” The purpose of the […]

The Impact of Medicaid Coverage Gaps

A look back on 10 years of research Sa’Ra Skipper and her sister both have diabetes. But a few years ago, when Skipper found herself no longer eligible for Medicaid coverage and unable to afford insulin, her sister decided to skip doses of her own medication and give some to Skipper—a sacrifice that almost cost […]

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Which tool is best for you?

Key Features ASAM CONTINUUM ASAM CO-Triage
Used By Behavioral health and specialty SUD treatment programs Behavioral health intake centers, non-addiction specific or emergency medical settings
Administered By All members of the behavioral health clinical care team, including counselors, social workers, and medical staff Clinicians, probation officers, social workers, first responders, recovery support service staff, and other non-clinicians supervised by an SUD specialist
Administration Time ~60 minutes ~10 minutes
Outputs
Comprehensive level of care recommendation


Summary and Narrative reports that include information essential to patient diagnosis and treatment planning
Provisional level of care recommendation


A report that includes dimensional scoring, provisional care recommendation
Key Benefits
Standardize the assessment process to produce more accurate patient placement and treatment planning


Improve patient outcomes and reduce no-shows


Streamline the utilization management process


Collect data for program evaluations and to inform policy decisions
Quickly assess patient’s overall needs


Increase the likelihood that patients are referred to the appropriate level of care


Streamline the referral process by sharing key problems and needs from program to program
Annual Cost of Subscription $504/user* $144/user*

*Volume discounts may apply

Quality Assurance Analyst

Quality Assurance Analyst (Multiple Openings) – Develop software test plans, scripts, and procedures to identify and address software problems and defects; Analyze business requirements and create test plans; Write and execute system test plans according to defined system requirements; Develop and implement test case automation; Plan test schedules and test/re-test updates and modifications; Analyze software defects, monitor resolutions, and track successes; Ensure cross-platform compatibility; Assist in any other software testing or support activities as deemed necessary by the software development manager; etc. Bachelor’s Degree in Information Systems, Computer Science, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $83,000 to $110,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

FEI Benefits Helpline

Our benefits administrator, AssuredPartners, is available to help you navigate your benefit options. Whether you have questions about enrollment, coverage, claims or eligibility, they’re ready to assist.

Contact them at:

Monday through Friday 8 a.m. to 5:30 p.m. ET

 Please refer to the FEI Benefits Guide for more information.

Once again this summer, from Memorial Day weekend through Labor Day weekend (Fri, May 30 to Fri, Aug. 29) you may shift up to four work hours into the early part of the week to get a jump start on the weekends and close your virtual office up to four hours early on Fridays. We encourage you to coordinate with your manager and your teams to take advantage of the summer schedule. We know you’re all responsible professionals, always focused on the needs of our clients and the business. We trust you’ll consider the potential for urgent matters that may arise and ensure we remain available and responsive to clients, be flexible in managing appropriate rotations when coverage is necessary and properly notify your clients and team members when you will be away. So don’t be afraid to take us up on this offer and head out early when you can.

Just a couple of things to remember as you record your time:

  • If your vacation or other time off plans include a Friday, the Flexible Friday benefit will not apply during that stretch of time (you will need to enter a full day of ProLeave for each day you are out, including the Friday). In other words, you must enter working time in the days immediately prior to the Friday to use the flex benefit.
  • When entering time, your pay period total hours will not necessarily align with the pay period required minimum hours (it could be fewer or more depending on the calendar days in the period). Don’t worry about that. Just make certain you are working and recording at least 40 hours per week.

We hope this bright perk helps you unwind, recharge and get your fair share of Vitamin D. If you have any questions, please send them to humanresources@feisystems.com.

Career Opportunities

Software Developer

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Master’s Degree in Computer Science or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $124,738 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Master’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $96,179 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Write code for Single Page application using HTML5 and AngularJS; Document requirements and update technical specifications; Develop and maintain browser-hosted modules using Silverlight and MVVM architecture; Develop WCF services for communication between client and server; Apply Domain-driven design principles in application modeling; Write automated tests and support .NET development using PowerShell; Build and deploy for QA using Continuous Integration; Create web modules and controls using C#, .NET, and MVC; Perform database queries and generate reports using SQL Server; Customize applications using XML and perform validation with ASP.NET and JavaScript; Collaborate with Production Support to resolve issues; Perform other duties as assigned. Bachelor’s Degree in Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $75,171 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 4 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $151,840 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Compliance Hotline | 667.335.1105

This hotline provides a safe and reliable way for FEI employees and others to report concerns about conduct at the company, including the following:

  • Suspected violations of law
  • Suspected fraudulent activities
  • Suspected violation of FEI policies, including FEI’s Conflict of Interest and Business Ethics rules
  • Suspected violations of internal accounting controls
  • Reporting of fraudulent financial information

If you are uncomfortable discussing a matter with your supervisor, you can contact our legal department or use the hotline. All reports will be taken seriously and will be promptly and thoroughly investigated, and the information disclosed during the investigation will, to the extent practical and appropriate, remain confidential.

Please refer to the FEI Employee Handbook, Section 5.26, for more information.